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Agencies	Closing date
Western Will County Communications Center (WESCOM)	02/22/2010
KANE COUNTY EMERGENCY COMMUNICATIONS	02/19/2010
SOUTHEAST EMERGENCY COMMUNICATIONS (SEECOM)	Open

Western Will County Communications Center (WESCOM) FULL-TIME TELECOMMUNICATOR POSITION Western Will County Communications Center (WESCOM) is a consolidated emergency communications center serving seven police agencies and twelve fire agencies. WESCOM employs 22 full-time and 4 part-time Telecommunicators. WESCOM is seeking to fill 2 full-time positions. ESSENTIAL JOB FUNCTIONS * Answers incoming emergency and routine assistance calls.  * Independently assesses need and urgency of requests and situations and dispatches emergency response personnel including law enforcement personnel, firefighters, emergency medical personnel and others to incident/accident scenes. * Receives and accurately relays/transcribes information, messages and requests for the Communications Center.  * Enters data and information into WESCOM and State computer databases. * Operates radio and telecommunication systems including computer aided dispatching equipment (CAD), telephone device for the deaf (TDD/TTY), fax machines, and telephones. * Maintains knowledge of current communication policies and procedures and state, national and local dispatch standards. * Participates in on-going training. * Answers telephone requests for information, performs emergency warning notifications, performs clerical and general office functions, provides court testimony as required. * Monitors bank, business, and residential alarms, and notifies appropriate person/agency as required, operates LEADS system: Enters stolen vehicles/items, missing persons and other information, maintains logs, records and files as required. QUALIFICATIONS * High School Diploma or equivalent and must successfully complete general knowledge written test, grammar test, and listening tests. * Must be 20 years of age at time of application. * Successfully and accurately pass a typing test at 35 words per minute working knowledge of computers. * Prior public safety dispatching experience desirable. * Bilingual skills desirable. * Obtain LEADS certification within one year of employment and annually maintain LEADS certification. * Obtain CPR and Emergency Medical Dispatch certifications within one year of employment and maintain CPR and EMD certifications. * No felony convictions, and submit to a criminal history check. SKILLS AND ABILITIES * Communicate effectively with the general public, co-workers, and emergency service agencies both verbally and in writing.  * Ability to multitask and prioritize.  * Ability to responsibly and independently apply situational reasoning ability by exercising judgment, decisiveness and creativity in emergency situations involving a variety of pre-defined duties subject to frequent change. Maintain confidentiality. * Ability to work in a team environment.  * Receive and process constructive criticism in a professional manner. WESCOM is seeking top candidates who can provide quality service in a busy 9-1-1 center. The salary range for this position is $32,157 to $50,419 annually DAQ. WESCOM offers competitive benefits package. Applicants whose experience and skills most closely meet the needs of this position may be invited to participate in testing exercises. INSTRUCTIONS FOR APPLYING: 1) MUST COMPLETE THE APPLICATION ALONG WITH YOUR APPLICATION FEE OF $10.00 PAYABLE TO WESCOM (NO CASH - this filing fee is non-refundable) - Applications may be picked up at the Plainfield Law Enforcement Center, 14300 Coil Plus Drive, Plainfield, IL 60544 between the hours of 8am-6pm Monday through Friday or request that the application be sent via email: ctooley@wescom-9-1-1.org 2) MUST COMPLETE A TYPING COMPETENCY TEST - Where: THE RESERVES, 3133 W. Jefferson St., Joliet, IL 60435. Call 815/823-8500 for an appointment. The fee for this test is $25 and is non-refundable. 3) MUST ATTEND THE ORIENTATION SESSION - LOCATION WILL BE TOLD TO YOU FOLLOWING RECEIPT OF THE APPLICATION.  4) AT THE ORIENTATION SESSION, MUST BRING A GOVERNMENT PHOTO ID SUCH AS A VALID DRIVERS LICENSE.  5) Top qualifying candidates may be invited for further testing and interviews. Final selection is contingent upon a background check, and pre-employment physical which includes polygraph and drug screening. WESCOM reserves the right to change this process at any time.  If you are interested in this career opportunity, please contact WESCOM at (815) 267-8300 or e-mail: ctooley@wescom-9-1-1.org for further information. COMPLETED APPLICATIONS MUST BE TURNED IN NO LATER THAN FEBRUARY 22, 2010. Return To Top

KANE COUNTY EMERGENCY COMMUNICATIONS TELECOMMUNICATOR POSITION Current starting salary is $37,176 annually with advancement potential to $58,412.00    BENEFITS:  Benefits include; competitive wages, medical (Blue Cross/Blue Shield), vision, and dental insurance, IMRF retirement program, paid vacation, personal, and sick time, as well as a tuition reimbursement program. DEFINITION Under minimal supervision, receives 911 system emergency and non-emergency calls; dispatches first responders according to established procedures, operates various telecommunications equipment, and performs related work as assigned. The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work any shift, including weekends and holidays.  Kane County Emergency Communications provides continuous operations support and serves as a Public Service Answering Point (PSAP) for ten police departments and six fire departments.  ESSENTIAL JOB FUNCTIONS Receive multi-jurisdictional calls from the public requesting police, fire, medical or other emergency services.  Using a computer aided dispatch system; determine the nature and location of the emergency and deploy units as necessary.  Maintain contact with all units on assignment while consistently disseminating information and updating their status/location.  Monitor several complex radio frequencies while operating a variety of communications equipment.  Enter and retrieve information from an assortment of computerized files.  These include; but are not limited to, missing persons, wanted persons, orders of protection, registered sex offenders, stolen weapons, and stolen vehicles.  Perform other duties as required. JOB STANDARDS/SKILLS Applicants must be 21 years of age and a high school graduate.  Must type a minimum of 35 words per minute.  Must pass a keystroke/typing test, applicant testing, job simulation exercises, oral interview, as well as an extensive background investigation, criminal history check, psychological evaluation, physical exam and drug test. Working knowledge of Microsoft Windows and Office required.  Multitasking is a necessity.  Must communicate effectively in both written and verbal formats.  Map reading is required.  Ability to remain calm under extremely stressful situations while making rapid and sound independent decisions is crucial.  Display patience with callers who may be emotionally distraught, intoxicated, or difficult to understand.  Memorization of codes, names, locations, and other detailed information is required.  Communicate tactfully and effectively with citizens, public safety personnel, and coworkers. Qualified Applicants will be contacted with the date and time of the written exam.  Please do not contact the Emergency Communications Center directly with inquiries regarding employment opportunities. Applications may be downloaded at http://CountyofKane.Org OR Obtained at the Kane County Department of Human Resource Management 719 S Batavia Avenue Geneva, IL 60134 Completed applications must be mailed to Human Resource Management No Later Than 4:30 PM on Friday February 19, 2010. Return To Top

Southeast Emergency Communication Center (SEECOM) Telecommunicator Crystal Lake, IL   Southeast Emergency Communications (SEECOM) is a consolidated emergency communications center.   SEECOM began operations in a new facility and employs 24 full-time Telecommunicators, serving a population of over 201,000.  SEECOM is seeking to fill several full-time positions with experienced Telecommunicators and establish an eligibility list.  SEECOM is also accepting applications for part-time employment. ESSENTIAL JOB FUNCTIONS ¢Answers incoming emergency and routine assistance calls.  ¢Independently assesses need and urgency of requests and situations and dispatches emergency response personnel including law enforcement personnel, firefighters, emergency medical personnel and others to incident/accident scenes. ¢Operates and maintains radio and telecommunication systems including computer aided dispatching equipment, CAD, and telephone device for the deaf (TDD/TTY). ¢Maintains knowledge of current communication policies and procedures and state national and local dispatch codes. ¢Participates in on-going training. ¢Monitors bank, business and residential alarms, and notifies appropriate person/agency as required. ¢Operates LEADS system: Enters warrants, stolen vehicles/items, missing persons and other information. ¢Maintains logs, records and files as required. QUALIFICATIONS ¢High School Diploma or equivalent.  ¢Successfully complete CritiCall Testing.   ¢Prior public safety dispatching experience preferred. ¢Bilingual skills desirable. ¢Obtain LEADS certification within one year of employment and annually maintain LEADS certification. ¢Obtain CPR and EMD certifications within one year of employment and annually maintain CPR and EMD certifications. ¢No felony convictions and submit to a criminal history background check. SKILLS AND ABILITIES ¢Communicate effectively with the general public, co-workers, and emergency service agencies both verbally and in writing. ¢Ability to multitask and prioritize. ¢Ability to keep information confidential. ¢Ability to responsibly and independently apply situational reasoning ability by exercising judgment, decisiveness and creativity in emergency situations involving a variety of pre-defined duties subject to frequent change. SEECOM is seeking team players that can provide quality service.  The starting salary range for this position is $38,937 to $50,000 annually.  SEECOM offers an excellent benefit package.  Applicants whose experience and skills most closely meet the needs of this position may be invited to participate in testing exercises.  Top qualifying candidates may be invited for further testing and interviews.  Final selection is contingent upon a background check, psychological evaluation and pre-employment drug testing.  SEECOM reserves the right to change this process.  If you are interested in this career opportunity, please contact SEECOM at (815) 356-2685 or e-mail info@seecom911.org for an application and position description. Return To Top

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