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EVANSTON POLICE
GLENDALE HEIGHTS POLICE
TRICOMM DISPATCH
RED CENTER, NORTHBROOK,IL
BUREAU COUNTY EMERGENCY COMMUNUICATIONS
QUAD-COM 9-1-1
WHEELING POLICE
LIBERTYVILLE POLICE
DEERFIELD POLICE
ROLLING MEADOWS POLICE DEPARTMENT
NAPERVILLE 9-1-1
NORTHWEST CENTRAL DISPATCH
CITY OF BLOOMINGTON
SOUTHEAST EMERGENCY COMMUNICATIONS (SEECOM)  

Evanston Police Department Assistant Communications Coordinator Evanston Police Department - Support Services Division, Communications $58,635 - 71,843 annually NATURE OF WORK Supervisory duties in the 24-hour Emergency-911 Communication Center include, but not limited to, ensuring fire, police, and emergency medical services to the City of Evanston, may work during evening hours.  Supervises Telecommunicators engaged in dispatching police, fire, and EMS calls according to established policies and procedures.  Provides the 1st level of 24-hour support for the communications computer system and radio equipment in the Police Department for all representatives.  Must be available for after-hour emergencies when necessary.   In the absence of the Communications Coordinator, this position may serve as acting Communications Coordinator. ESSENTIAL FUNCTIONS (Specific assignment will include some or all of the following): " Supervises the telecommunication staff by making monthly schedules, handling requests for time off, completing daily attendance sheets, recommending and scheduling training, and evaluating overall performance. " Provides supervision to staff that effectively ensures the efficient, timely, and continuous operation of the emergency center. " Keeps the Communication Coordinator informed of all activities within his/her scope of responsibility. " Maintains accurate files within the Communications Center including CAD Menu/Note files, and alarm log, personnel files, equipment inventory, and other files. " Remains familiar with all Communications Center equipment including civil defense/tornado siren, fire alarm system, digital voice logger, VCR/multi-plexer, Mobile Data Terminal, and TDD. " Ensures a good working relationship with other departments and courteous service to the general public. " Assists with coordinating training of all newly hired Telecommunicators. " Provides in-service or roll call training as required to ensure that every Telecommunicator has a thorough understanding of the communications Center orders, policies, and procedures; and a working knowledge of communications. " Coordinates operational and maintenance work with other agencies including IPSAN, ADT, and Motorola. " Oversees the maintenance of records for a variety of computer systems including MSAG, AT&T database information, LEADS, and CADS. " Manages the police UHF and fire VHF radio systems by coordinating the licensing, purchasing, and maintenance contracts. " Handles citizen complaints and personnel disciplinary issues in accordance with the Department's Standard Operating Procedures, General Orders, and other rules and regulations. " Monitors equipment performance and reports any problems to the Communications Coordinator and/or appropriate service agency. " Reply to court ordered subpoenas and search and provide copies of recorded information that apply to police or fire investigations. " Acts as computer system administrator for the SunGard Public Sector software. MARGINAL FUNCTIONS - TASK STATEMENTS " May assume temporary responsibilities of the Communications Coordinator during his/her absence. " May participate in the recruitment and selection processes. " May perform special projects such as studies that required data collection and analytical assessment. " May perform as a project manager on the implementation of new systems and services. " May have to testify in court. MINIMUM REQUIREMENTS OF WORK  " Possession of an Associates degree from an accredited college or university in Criminal Justice, Information Technology, Business, Public Administration or related field, Bachelor's degree preferred; and at least three (3) years of progressively responsible experience in a communication management, emergency communications field, experience in a 911-Center preferred; or any equivalent combination of education, training and experience that provides the requisite knowledge, skills and abilities for this job. " Considerable knowledge of and ability to use computer systems and networks, Internet search engines, word processing software, email, and Windows operating systems. " Ability to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  To interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. " Ability to prepare work assignments, summaries, reports, memos, and purchase recommendations using prescribed formats and conforming to all rules and punctuation, grammar, diction, and style. " General understanding of principles underlying the laws and regulations of the municipality. " Excellent organizational and project management skills. " Excellent oral, written and interpersonal communication skills in dealing with individuals and groups at all levels. " Ability to analyze a variety of administrative, operational, fiscal, and social problems and make sound recommendations for solution. " Self motivated, disciplined, organized, and reliable. " Innovative, creative, resourceful and independent thinking. PHYSICAL REQUIREMENTS OF WORK The ability to work in a primarily sedentary position, with the ability to occasionally use force to exert up to 50 pounds. The ability to lift, carry or otherwise move objects, books, materials, etc. using up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee is subject to inside environmental conditions: protection from weather conditions, but not necessarily from indoor temperature changes. There are no environmental hazards associated with this classification. SUPERVISION The Assistant Communications Coordinator reports to the Communications Coordinator who outlines work assignments, reviews work in progress, and completed work.  Works closely with all relevant departments/bureaus to assist and inform in the incorporation of communication best practices, as appropriate.  Guidance is provided via the City Code, Standard Operating Procedures, City policies and procedures, applicable state and federal laws and regulations, as well as a wide variety of information relating to positive youth development, ensuring that initiatives are met.  Work is evaluated at least annually with respect to progress toward achieving goals, leadership, communication skills, customer service, ability to work productively and effectively with employees at all levels in the organization as well as elected and appointed officials, community groups and the general public. PUBLIC CONTACT The employee has regular and frequent contact with department and division employees and other City employees; regular contact with individual citizens and groups, business owners, and elected officials. SELECTION METHOD    TYPE OF ELIGIBLE LIST LIFE OF ELIGIBLE LIST Structured Oral Interview Qualifications Assessment ________________________________________________________________________________________ To apply for this position, please submit a cover letter and resume or a completed Employment Application form to Human Resources on or before the closing date. Send to: City of Evanston Department of Human Resources 2100 Ridge Avenue Evanston, IL 60201-2798 Chosen candidates will be subject to a qualifying pre-employment medical examination and drug/alcohol screen. Equal Opportunity Employer Telecommunicator TESTING DATE: SATURDAY - AUGUST 16, 2008 Evanston Police Department - Support Services Division, Communications $49,691 - 64,917 annually NATURE OF WORK Receive and prioritize 911 emergency and non-emergency calls.  Operate radio equipment to dispatch police, fire and emergency medical personnel.  Track status of units and maintain related records.  Monitor alarm system, process warrants, relay messages.  Computerized data entry and access City Network and a variety of databases to retrieve related information as required.  Innovative 40 hour per week work schedule gives you 78 more days off per year than a traditional work schedule.  You get a 3 day weekend every other week. ESSENTIAL FUNCTIONS (Specific assignment will include some or all of the following): " Receives complaints from public concerning crimes and police emergencies.  Broadcasts orders to police radio patrol units in vicinity to investigate complaint, and relays instructions or questions from remote units. " Solicits information to determine appropriate resources needed to respond to requests for service. " Assesses requests and dispatches Police and Fire/Emergency Medical Services (EMS) units to incidents of crime, emergencies and non-emergencies. " Monitors status of dispatched assignments and units and coordinates all police, fire, EMS, and other emergency requests, relaying instructions to radio units concerned. " Enters and retrieves information using computer aided dispatch system (CADS). " Answers, screens, and routes non-emergency telephone calls. " Records complaints received and calls broadcast. " Coordinates the relaying of messages between divisions within the Evanston Police Department and other law enforcement agencies and fire departments. " Monitors burglar and fire alarm systems to detect illegal entry and fires at businesses and residences. " Expected to receive training to qualify on LEADS computer system and NIMS compliance. " Maintains contact with Police Officers, Parking Enforcement Officers and Fire Department personnel to verify assignment locations. " Responds to routine inquires. MINIMUM REQUIREMENTS OF WORK  " Possession of a High School Diploma, and/or some college or Associate's degree preferred; and at least two (2) years of progressively responsible experience in a communication management, emergency communications field, experience in a 911-Center preferred; or fast paced, high stress environment; or any equivalent combination of education, training and experience that provides the requisite knowledge, skills and abilities for this job. " Considerable knowledge of and ability to use computer systems and networks, Internet search engines, word processing software, email, and Windows operating systems. " Ability to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  To interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. " Ability to prepare work assignments, summaries, reports, memos, and purchase recommendations using prescribed formats and conforming to all rules and punctuation, grammar, diction, and style. " General understanding of principles underlying the laws and regulations of the municipality. " Excellent organizational skills. " Excellent oral, written and interpersonal communication skills in dealing with individuals and groups at all levels. " Self motivated, disciplined, organized, and reliable. " Innovative, creative, resourceful and independent thinking.   PHYSICAL REQUIREMENTS OF WORK The ability to work in a primarily sedentary position, with the ability to occasionally use force to exert up to 20 pounds. The ability to lift, carry or otherwise move objects, books, materials, etc. using up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee is subject to inside environmental conditions: protection from weather conditions, but not necessarily from indoor temperature changes. There are no environmental hazards associated with this classification. SUPERVISION The Telecommunicator reports to the Assistant Communications Coordinator who outlines work assignments, reviews work in progress, and completed work.  Works closely with all relevant departments/bureaus to assist and inform in the incorporation of communication best practices, as appropriate.  Guidance is provided via the City Code, Standard Operating Procedures, City policies and procedures, applicable state and federal laws and regulations, as well as the Teamster contract.  Work is evaluated at least annually with respect to progress toward achieving goals, leadership, communication skills, customer service, ability to work productively and effectively with employees at all levels in the organization as well as elected and appointed officials, community groups and the general public. PUBLIC CONTACT The employee has regular and frequent contact with department and division employees and other City employees; regular contact with individual citizens and groups, business owners, and elected officials. SELECTION METHOD    TYPE OF ELIGIBLE LIST LIFE OF ELIGIBLE LIFE Video Examination (Pass/Fail)      Category Group Two Years Structured Oral Interview (Pass/Fail Mandatory Observation Polygraph Examination & Psychological Assessment - Qualifying Background Investigation - Qualifying Pre-employment Medical Examination and Drug/Alcohol Screening ________________________________________________________________________________________ To apply for this position, please submit a cover letter and resume or a completed Police - Employment Application form to Human Resources on or before the closing date.  Applications are available in the Human Resources Department or available for download at www.cityofevanston.org Send to: City of Evanston Department of Human Resources 2100 Ridge Avenue Evanston, IL 60201-2798 Chosen candidates will be subject to a qualifying pre-employment medical examination and drug/alcohol screen. Return To Top

Glendale Heights Police Telecommunicator The Village of Glendale Heights has a position available for a full-time Telecommunicator in the Police Department Communications Center.  Performs a variety of routine clerical, administrative and technical functions in receiving and dispatching routine and emergency information, keeping official records, and assisting in the administration of the standard operating policies and procedures of the Communications Center. Monitors telephone and radio, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay.  Dispatches police and other response vehicles for emergency responses. Graduation from High School or GE equivalent with specialized course work in general office practices such as typing and filing and two years of increasing responsible experience or an equivalent combination of related education and experience.  Good oral and written communications skills, typing 35 wpm and the ability to effectively respond to emergency situations. This position is a swing shift.  Works 12:00 noon to 8:00 pm and/or 8:00 pm thru 4:00 am with rotating days off (work 6 days, off 2 days).  Position with occasional duties on other shifts as well. Hourly rate:  $19.69--$27.17, commensurate with qualifications and experience. The Village of Glendale Heights offers full-time employees a generous benefit package including health and dental insurance. To apply, please submit cover letter, application and three professional references to: Village of Glendale Heights Attention:  Human Resources Division 300 Civic Center Plaza Glendale Heights, IL  60139 All job offers are conditional upon the satisfactory outcome of pre-employment drug testing and submission of fingerprints for a complete background investigation. Employees are required to have their permanent residency within a 20 mile radius of the Village, unless an exception is approved by the Village Administrator. Applications being accepted until position is filled. Equal Opportunity Employer Return To Top

TRICOM CENTRAL DISPATCH St. Charles, IL Multiple Opportunities -  Telecommunicator Starting Pay – $19.43 hr to $20.57 depending on qualifications – Maximum pay $27.42 hr Applicants who have prior work experience in public safety communications are eligible to start at a pay step higher than the minimum.  Must meet established criteria. TriCom Central Dispatch, the public safety (9-1-1) communications center for St Charles, Geneva and Batavia, is seeking applicants for the full time position of 911 Telecommunicator.  A TriCom Telecommunicator is responsible for answering police, fire and emergency medical requests on emergency 911 and other telephone lines, and dispatching the proper response units by radio and computer. An interest in public service is required.  Because of the confidential nature of the work, US citizenship and a clear criminal record are required.  Additional requirements for employment are, 1) All applicants must be at least 21 years of age at the time of the pre-employment written tests, 2) have a high school diploma or the equivalent, 3) complete a pre-employment screening process, which includes written tests, a typing test and oral interview, 4) be able to speak, read and write English, 5) possess good hearing and vision (correctable), 6) be able to speak loudly and clearly and 7) have excellent memory recall ability. Interested persons may pick up an application packet, including a position description, pay grade scale and application form, from the reception desks of the St Charles, Geneva or Batavia police departments between 06-19-08 and 07-05-08.  Application packets are also available by contacting TriCom Deputy Director Charles Wrede at cwrede@tri-com911.org or at 630-232-4739.  Completed applications must be received no later than noon on Saturday, July 5, 2008 in accordance with the instructions in the application packet. Administrative Assistant Starting Pay: $19.23 to $21.49 hr depending on qualifications – Maximum Pay: $27.15 hr. Flexible Hours: Monday-Thursday 0900-1500 TriCom Central Dispatch, the public safety (9-1-1) communications center for St Charles, Geneva and Batavia, is seeking applicants for the part-time position of Administrative Assistant.  This position is responsible for performing receptionist, clerical, and administrative work for the agency director and deputy director.  Greeting visitors, receiving incoming phone calls; composing and typing emails, letters, memos, and reports; maintaining organized computer and paper files are among the primary job duties. Other duties include recording, typing and distributing meeting minutes, maintaining 911 dispatch schedules, employee time sheets, attendance records and personnel files; creating and maintaining spreadsheets for accounting and budgeting purposes; and assisting with the preparation of the annual operating budget. High school diploma required.  Associates degree preferred, with coursework in English composition, secretarial/clerical procedures and word processing and spreadsheet software applications; and a minimum of 2 years secretarial experience; or any combination of education, training and experience which provides required knowledge, skills and abilities to perform the essential function of the job. Knowledge of English composition; spelling, grammar, punctuation, and conventional formats, designs and styles used in letters, memos, envelopes, meeting minutes, reports and other documents is necessary.  Applicant must be familiar with Microsoft Office products, including Outlook, Word and Excel to an intermediate or advanced level.  Must be able to navigate the internet and find information via search engines.  Basic mathematical computation skills are a must. Interested persons may pick up an application packet, including a position description, pay grade scale and application form, from the reception desks of the St Charles, Geneva or Batavia police departments between 06-19-08 and 07-05-08.  Application packets are also available by contacting TriCom Deputy Director Charles Wrede at cwrede@tri-com911.org or at 630-232-4739.  Completed applications must be received no later than noon on Saturday, July 5, 2008 in accordance with the instructions in the application packet. CAD Administrator Starting Pay - $24.14 to $26.98 hr depending on qualifications - Maximum Pay: $34.08 hr. TriCom Central Dispatch, the public safety (9-1-1) communications center for St Charles, Geneva and Batavia, is seeking applicants for the full time position of Computer Aided Dispatch (CAD) System Administrator.  This position is responsible for managing, maintaining and operating all components of TriCom’s Motorola CAD system hardware and software, including interfaces.  This includes routine maintenance, keyboard entry of data, coordinating updates to the GIS database and map, troubleshooting problems and installing updates. The CAD System Administrator will develop and maintain all CAD database files, including incident type codes, priority codes, emergency response area/beats, response plans and resource assignment tables.  Other responsibilities include researching and verifying city annexations, new streets and changes to response beat/zone areas; working with municipal GIS personnel to prepare periodic map updates; formulating database queries and designing reports to provide statistical analysis and department management reports; and meeting and coordinating with application software and computer hardware vendors to ensure continued operation and/or facilitate the procurement of new software and hardware. Minimum qualifications for this position include a demonstrated knowledge of methods and principles of managing, maintaining, troubleshooting and upgrading a public safety CAD system; and a minimum of 4 years of multi-discipline (police, fire & EMS) public safety dispatch experience; or any combination of education; training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job. Previous experience with Microsoft and Motorola software and related applications, such as Crystal Reports, is ideal. Interested persons may pick up an application packet, including a position description, pay grade scale and application form, from the reception desks of the St Charles, Geneva or Batavia police departments between 06-19-08 and 07-05-08.  Application packets are also available by contacting TriCom Deputy Director Charles Wrede at cwrede@tri-com911.org or at 630-232-4739.  Completed applications must be received no later than noon on Saturday, July 5, 2008 in accordance with the instructions in the application packet. EOE Return To Top

Fire/EMS Telecommunicator R.E.D. Center Northbrook, IL   The Regional Emergency Dispatch (RED) Center, a multi-jurisdictional, Fire/EMS Dispatch Center located in Northbrook, IL is currently accepting applications for full time employment.  There is currently one open position to be filled through this current hiring process.  RED Center dispatches Fire/EMS calls for service for 13 Fire Departments located in the northern suburbs of Chicago.  In addition, RED Center is a MABAS Division Headquarters, and currently is the single point of contact for various county and statewide mutual aid and special response plans. The starting salary is $47,016.  Telecommunicators work a rotating shift comprised of 2 days/2 nights on duty - 4 days off duty.  Shifts are 12 hours in duration.  Benefits include Health, Dental and Vision Care, enrollment in the Illinois Municipal Retirement Fund (IMRF), optional participation in an employee funded 457 Retirement Plan, Holiday Pay, Vacation Leave and a liberal sick leave policy.    The prospective employee must have the ability to multi-task and to be decisive in a fast paced stressful environment.  Candidate must have a clear speaking voice, good hearing and good verbal communications. Qualifications:  Prior Public Safety Dispatch experience is preferred  High School Diploma or equivalent  Successfully complete testing process  Obtain and maintain CPR & EMD (NAEMD)certification   Bi-Lingual skills desirable Applicants that most closely meet the needs of this position may be invited to participate in the testing and interview process. Applications are available at RED Center, 1842 Shermer Road Northbrook between the hours of 8am - 5pm Monday - Friday.  The deadline for submitting completed applications is 5pm on June 30, 2008.  Applications must be delivered by US Mail or in person, no fax or email applications will be accepted. For additional information contact RED Center at (847)724-5700.  Obtain the application form - click here Return To Top

Bureau County Emergency Communications Coordinator/Director Description: To administrate Bureau County Emergency Telephone System Emergency Communications (BuEComm) as directed by the Bureau County Emergency Telephone System Board (ETSB). The Coordinator/Director is responsible for overseeing all administrative, technical, financial, and human resource activities of BuEComm. Responsibilities also include, but are not limited to, developing policies, procedures and guidelines for providing dispatch services to all public safety agencies that utilize BuEComm. Excellent benefits and salary. Position will remain open until filled. Send resume to: Bureau County ETSB Attn: Terry Himes 615 Elm Place Princeton, Illinois 61356 Return To Top

QuadCom  Emergency Communications Operator QuadCom 9-1-1 is accepting applications to create an eligibility list for the positions of Full & Part Time Emergency Communications Operators.     Applications for part-time are accepted throughout the year. QuadCom is a multi-jurisdictional, Police/Fire/9-1-1 Dispatch Center that provides emergency communications to 9 municipal police and fire departments/fire protection districts located in northwestern Cook and northern Kane County, Illinois. This position is responsible for efficient and prompt dissemination of information received through monitoring and answering all emergency and administrative phone lines, radio frequencies, alarm boards and any other equipment as required for the function of QuadCom. Starting Salary for Full Time is $37,238.  After one (1) year of service, salary is $41,002. Starting Salary for Part Time is $17.90 per hour commensurate with experience. QuadCom has a 5/2 8-hour work day schedule for its full time staff.  After training each employee is assigned to a permanent shift that is bid annually with permanent days off.  Part-time employees are assigned shifts based on their availability.  Part-time employees are also offered overtime first. QuadCom offers a medical and dental insurance to all full time employees as well as 10 paid holidays, personal days, and a competitive vacation package. Applicants must be 21 years of age, pass a typing test of 20 wpm, written tests of general knowledge, background investigation, oral interview; and upon receiving a conditional job offer, a physical examination including drug screen and hearing test.  Employees must reside within 35 miles of QuadCom. QuadCom utilizes a Plant Vesta Pallas Telephone System, Motorola MCC5500 Radio Console System and New World Systems' Computer Aided Dispatch System. Applications may be picked up at: QuadCom 9-1-1 505 Elm Ridge Road Carpentersville, Illinois 60110 QuadCom is an equal opportunity

Wheeling Police  Radio Operator Starting salary $48,997 plus excellent benefits.  Village of Wheeling, Illinois seeks qualified applicants for the position of radio operator to receive calls, relay messages, dispatch police personnel and perform related records work. Shift work includes weekends and holidays. Requires H.S. diploma or equivalent. Ability to speak Spanish desirable. Previous experience preferred. Starting salary $48,997 plus excellent benefits. Apply: Village of Wheeling, 255 W. Dundee Rd., Wheeling, IL, 60090.  Application may be faxed to 847/459-9692, ATTN: Director of Human Resources. Position open until filled. Equal Opportunity Employer. To download an Application please click here. Equal Opportunity Employer Return To Top

Libertyville Police  Part Time Telecommunicator   Libertyville PD is currently looking to hire 1-2 part-time TC’s (preferably with experience).  Current hourly rate is $15-$20/hour, depending on experience and qualifications.  Candidates will be required to pass a background investigation, which may include a psychological exam, polygraph, and drug screen. Libertyville PD dispatches for Libertyville Police & Fire, and staffs 2 TC’s on-duty around the clock.  Part-time TC’s will be required to acquire and/or maintain LEADS & EMD certification. Applications are available on our website:   www.libertyville.com , or at our front window. Questions, queries, or to get an application packet e-mailed, please contact Mike O’Connor at 847-362-8310. Equal Opportunity Employer Return To Top

Northwest Central Dispatch System 9-1-1 Telecommunicators Northwest Central Dispatch System, a consolidated, multi-jurisdictional, Police/Fire/9-1-1 Dispatch Center located in Arlington Heights, is now hiring for the position of Telecommunicator. Starting Salary $49,194 for applicants with 2 years previous experience.  Experienced telecommunicators advance to the next pay step, $50,646, upon completion of training.  Applicants with less experience start at $44,745 and advance to $49,194 upon completions of training.  Top salary $70,595 Northwest Central has instituted a 5-2/5-3 (five days on two days off, five days on three days off) 8-hour work day schedule.  The 5-2/5-3 work schedule provides employees with 18 additional days off per year.  Northwest Central offers an outstanding benefits package including such items as midnight shift differential, holiday pay, generous vacation leave, Spanish language incentive pay, annual sick leave sell-back and an excellent training program. Applicants must pass a typing test of 40 wpm, written tests of general knowledge, dispatch/call taker exam, background investigation, oral interview; and upon receiving a conditional job offer, a psychological screening test, a physical examination including drug screen and hearing test.  Employees must reside within 35 miles of our office. An application packet can be requested via e-mail to curry@nwcds.org or by calling our Administrative Assistant at  847-590-3411 A $30.00 application fee iis required when testing is scheduled. Return To Top

Deerfield Police Telecommunicator     The Deerfield Police Department is seeking applicants for the position of Telecommunicator.  Telecommunicators perform emergency and non-emergency communications for the Police Department, including answering emergency calls and non-emergency inquiries, dispatching Patrol Officers, monitoring the status of Officers and maintaining related records to ensure Officer and citizen safety.  Employees serve on a shift basis for a 24-hour a day, serve day-a-week service operation. Starting salary is $50,730.  Benefits include: health, dental, and life insurance.  Requirements are: a H.S. diploma or GED, with some college preferred; excellent communication and customer service skills; ability to perform multiple tasks simultaneously; personal computer operations; basic knowledge of federal, state, county, and local laws.  Applications can be downloaded from www.deerfield-il.org/police, or can be obtained at the Deerfield Police Department, 850 Waukegan Rd, Deerfield, IL 60015. For additional information reference this position click here Equal Opportunity Employer Return To Top

ROLLING MEADOWS POLICE DEPARTMENT PART TIME TELECOMMUNICATIONS OPERATOR The Rolling Meadows Police Department is seeking qualified applicants for the position of Part-Time Telecommunications Operator (Dispatcher).  Responsibilities include: dispatching all requests for Police, Fire, Medical and ESDA services for the City from 911 telephone system; coordinate responses by emergency services personnel; responsible for dissemination, data entry and file maintenance of all calls for service (emergency, non-emergency, traffic and service-related activities); performs visual security monitoring of Department's jail facilities and secured building entrances; and other work that may be assigned pertinent to this job classification.  [This position will be working approximately 30 hours a week]. Minimum qualifications: At least 18 years of age High School diploma or equivalent Valid Illinois drivers' license Ability to successfully complete the City's screening process (CritiCall® test), including background investigation, criminal history, medical and psychological examination. Ideal candidates will possess the following certifications: Emergency Medical Dispatch (NAED) LEADS Working knowledge of New World Systems CAD/LERMS and related systems. The salary range for this position is $20.80 - $29.80/hour.  Bilingual (Spanish or other) and/or minority candidates are encouraged to apply.   [Experience preferred, but not required]. Applications are available on-line at www.cityrm.org and additional information is available at www.cityrm.org/rmpd/emptc2008.htm Send resume and application to the Human Resource Department, City of Rolling Meadows, 3600 Kirchoff Road,  Rolling Meadows, IL 60008-2402. The City of Rolling Meadows is an Equal Opportunity Employer. Any interested candidate who has additional questions regarding the job description or duties can contact Supervisor Bruce J. Hayer at (847) 255-2416 ext. 3105 or Assistant City Manager Barry Krumstok at  394-8500 ext. 3011. Open until filled. POSTED:  March 3, 2008 Return To Top

CITY OF NAPERVILLE POLICE DEPARTMENT TELECOMMUNICATOR Would you like to be a part of a team that receives & prioritizes emergency calls for our CALEA-accredited, state-of-the-art 911 Communication Center?  Are you looking for a chance to work alongside highly customer-focused professional colleagues?  If you are committed to a civilian career in public safety & law enforcement support, and you possess proven multi-tasking ability & strong keyboarding skills, we'd love to hear from you!  This position dispatches fire, police, & EMS; monitors alarm systems; and processes warrants.  LEADS & EMD certification must be obtained shortly after hire.  Shift position includes working weekends & holidays - you must be able to work any shift.  Minimum requirements include fast-paced customer service experience.  Previous 911 experience is ideal!   The ability to simultaneously perform multiple tasks in a stressful work environment is critical.  H.S. diploma required, 2 yrs college coursework preferred. Starting wage = $18.65/hr.  Maximum wage = $27.06/hr.  Non-union environment.  24-week training program.  Uniformed position (with allowance).  Excellent benefits include family medical & dental insurance!  On-site fitness center!  Bonus Plan!    We frequently have an opening in our 36-position PSAP staff.  Please visit our website at www.naperville.il.us to see if we have openings available at this time.  Application instructions are provided on our website. The City of Naperville is an Equal Opportunity Employer Return To Top

City of Bloomington Seasonal Telecommunicators The City of Bloomington is currently accepting applications for Seasonal Telecommunicators.  Seasonal Telecommunicators work shifts on an as needed basis.  Hours may include all shifts, weekends, and holidays.  Seasonal Telecommunicators must work a minimum of 16 hours per month to maintain skills.  This position will receive, prioritize, and dispatch 911 emergency and non-emergency calls for Police, Fire, and EMS services.  Responsible for determining services needed and deploying appropriate resources.  Position requires maintaining confidentiality of sensitive and protected information.  Experience with emergency services dispatching is required.  Prefer LEADS and NAED-EMD certifications.  Must successfully complete a polygraph test and an extensive background investigation.  Entry level $17.78 an hour.  This position does not include benefits.   Completed City of Bloomington application required.  Apply immediately.  Seasonal Employment Application and job description can be obtained at www.cityblm.org or at City Hall, Human Resources Dept., 109 E. Olive St., Bloomington.

Southeast Emergency Communication Center (SEECOM) Telecommunicator Crystal Lake, IL   Southeast Emergency Communications (SEECOM) is a consolidated emergency communications center.   SEECOM began operations in a new facility and employs 24 full-time Telecommunicators, serving a population of over 201,000.  SEECOM is seeking to fill several full-time positions with experienced Telecommunicators and establish an eligibility list.  SEECOM is also accepting applications for part-time employment. ESSENTIAL JOB FUNCTIONS ¢Answers incoming emergency and routine assistance calls.  ¢Independently assesses need and urgency of requests and situations and dispatches emergency response personnel including law enforcement personnel, firefighters, emergency medical personnel and others to incident/accident scenes. ¢Operates and maintains radio and telecommunication systems including computer aided dispatching equipment, CAD, and telephone device for the deaf (TDD/TTY). ¢Maintains knowledge of current communication policies and procedures and state national and local dispatch codes. ¢Participates in on-going training. ¢Monitors bank, business and residential alarms, and notifies appropriate person/agency as required. ¢Operates LEADS system: Enters warrants, stolen vehicles/items, missing persons and other information. ¢Maintains logs, records and files as required. QUALIFICATIONS ¢High School Diploma or equivalent.  ¢Successfully complete CritiCall Testing.   ¢Prior public safety dispatching experience preferred. ¢Bilingual skills desirable. ¢Obtain LEADS certification within one year of employment and annually maintain LEADS certification. ¢Obtain CPR and EMD certifications within one year of employment and annually maintain CPR and EMD certifications. ¢No felony convictions and submit to a criminal history background check. SKILLS AND ABILITIES ¢Communicate effectively with the general public, co-workers, and emergency service agencies both verbally and in writing. ¢Ability to multitask and prioritize. ¢Ability to keep information confidential. ¢Ability to responsibly and independently apply situational reasoning ability by exercising judgment, decisiveness and creativity in emergency situations involving a variety of pre-defined duties subject to frequent change. SEECOM is seeking team players that can provide quality service.  The starting salary range for this position is $38,937 to $50,000 annually.  SEECOM offers an excellent benefit package.  Applicants whose experience and skills most closely meet the needs of this position may be invited to participate in testing exercises.  Top qualifying candidates may be invited for further testing and interviews.  Final selection is contingent upon a background check, psychological evaluation and pre-employment drug testing.  SEECOM reserves the right to change this process.  If you are interested in this career opportunity, please contact SEECOM at (815) 356-2685 or e-mail info@seecom911.org for an application and position description. Return To Top

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