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EMPLOYMENT OPPORTUNITIES

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Agencies

Closing date

LIBERTYVILLE POLICE

7/20/09

SOUTHEAST EMERGENCY COMMUNICATIONS CENTER (SEECOM)

7/24/09

LINCOLNWAY PUBLIC SAFETY COMMUNICATIONS CENTER

7/8/09

NORCOMM 

Open

MARION COUNTY, IL 

Open

SOUTHEAST EMERGENCY COMMUNICATIONS (SEECOM) 

Open

LIBERTYVILLE POLICE
Public Safety Telecommunicator

 

Salary range: $42,326 to $63,490
Population: 21,000
Sworn Officers: 40Non-Sworn Personnel: 17
Application Deadline: July 20, 2009 

Currently 1 vacancy
  
Requirements:

  • H.S. diploma or equivalent (with college preferred).

  • Excellent communication/customer service skills.
  • Ability to obtain/maintain required certifications, including L.E.A.D.S. & E.M.D.
  • The ability to handle multiple tasks and work well under pressure.
  • Candidates must satisfactorily pass an in-depth background investigation, including psychological, polygraph, and medical examinations.
  • Preference will be given to applicants with police/fire dispatch experience.
  • Must be willing to work weekends, holidays, and may be assigned a permanent or rotating shift 

The Village of Libertyville is seeking qualified individuals to fill a vacancy in its Public Safety Communications Center.  Libertyville 9-1-1 serves the Libertyville Police & Fire Departments, which also includes the Libertyville Fire Protection District as well as Village utilities after hours.

Applications are available at the Libertyville Police Department, 200 E. Cook St, Libertyville, IL.  Applications can be faxed or e-mailed upon request.  Resumes may be included, but may not be submitted in place of a Department application packet.
 
A copy of high school diploma/GED/College transcripts and any training certificates must be submitted with application.

Application Deadline: July 20, 2009

Libertyville Police Dept
Public Safety Telecommunicator
200 E. Cook St. 
Libertyville, Illinois 60048 
Phone: 847-362-8310
FAX: 847-918-2116
Website: http://www.libertyville.com

For further questions, call (847) 362-8310.

The Village of Libertyville is an Equal Opportunity Employer
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SOUTHEAST EMERGENCY COMMUNICATIONS CENTER (SEECOM)
Executive Director

 

 

Outstanding opportunity to serve as the Executive Director for a joint telecommunications agency in McHenry County, Illinois.  Located in a high growth area northwest of Chicago, Illinois, SEECOM has a service population of approximately 201,000 residents.  The SEECOM Executive Board is seeking a progressive, innovative and energetic Executive Director who will be responsible for the leadership and development, as well as daily operations, of this agency.    Qualified individuals will be expected to have a bachelor's degree in public administration, telecommunication or related field, plus seven to ten years increasingly responsible experience in public safety communications, including at least three years in a supervisory or command capacity.  Candidates must possess excellent interpersonal communication, problem-solving, and leadership skills, including the ability to conduct effective public presentations, and interact positively with the general public, elected and appointed officials, state agencies/boards, professional organizations, media, co-workers, staff and personnel in Emergency Service Agencies.  Human resource management skills, including recruitment and selection of personnel, training and evaluation of employees, and a proven ability to manage staff effectively in a high stress environment, is critical.  Strong written communication skills are required.  Candidates must also possess considerable knowledge of radio communications systems and related technology in the public safety arena.  Knowledge of the geographic area of McHenry County is a plus.  Residency within 30 miles of the SEECOM center is required within 12 months of employment.

The starting salary range is from $90,000 to $105,000 annually subject to qualifications and experience, with excellent benefits.  Visit www.Crystallake.org to learn more about SEECOM and download an application.  Resumes will be accepted until July 24, 2009.  Position will remain open until filled. Submit completed application to:  Ann Everhart, Human Resources Director, City of Crystal Lake, 100 W. Woodstock Street, Crystal Lake, IL  60014.  SEECOM is an E.O.E.

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Lincolnway Public Safety Communications Center
Deputy Director

OVERVIEW: The Deputy Director for the Lincolnway Public Safety Communications Center, reports to, works in concert with, and in the absence of, the Director to provide day-to-day responsibility for public safety communications operations, which includes planning, leading, and managing the work of telecommunicators. The Deputy Director ensures that procedures are followed, assigned work is completed and all equipment in the center is in working order. The Deputy Director is a management and salaried position.
JOB FUNCTIONS:

  • Be subordinate to the Director, and in the absence of the Director, assume control of the dispatch center and perform duties and exercise the powers incidental to the Director in such order of precedence as may be designated.

  • The Deputy Director also will interact with the Operations Committee, and be responsible to the Executive Board in the absence of the Director.
  • Schedule employees and ensure the maintenance of minimum staffing levels. 
  • Coordinate and implement the training and mentoring of the telecommunicator Staff. 
  • Evaluate performance of and counsel employees; initiating corrective action when necessary. 
  • Perform all other related Deputy Directory duties including: maintenance of communications center files such as adherence to Illinois Law Enforcement Agencies Data System (LEADS) procedures, Mutual Aid Box Alarm System (MABAS) advocacy, local guidelines, compliance with LINCOLNWAY PUBLIC SAFETY COMMUNICATIONS CENTER rules and General Orders, and other duties as assigned.
  • Manage the payroll, accounts receivable and payable and assist with the budget.
  • If the need arises the Deputy Director may be required to act as a telecommunicator at the Directors discretion or as needed.

TRAITS: The position requires strong leadership skills and a passion for providing high quality service.  Efficient and tactful communication skills are critical, as are seasoned skills in the operation of advanced public safety and E9-1-1 communications equipment and strong training skills.  Demonstrated knowledge/command of communication center procedures is preferred. Experience with budget preparation, payroll, and accounts payable and receivable are required.

EDUCATION AND DEMONSTRATED SKILLS: As a minimum, the position requires an Associate's Degree or equivalent, and 3 - 5 years experience in public safety communications.  Knowledge of CAD system functions, fire service, emergency medical services, and law enforcement telecommunications and radio system operation are required.  Other considerations: LEADS certification, and demonstrated experience in interpersonal relations and personnel management.  The ability to establish and maintain effective working relationships and to deal effectively with staff under stressful conditions is critical. Stronger candidates will possess prior supervisory experience in addition to the requirements above.

The Deputy Director position is compensated at $50,000.00 to $56,000.00 annually depending on qualifications.  LINCOLNWAY PUBLIC SAFETY COMMUNICATIONS CENTER offers excellent benefits including the Illinois Municipal Retirement Fund, a paid comprehensive health, dental, and life insurance package, and vacation benefits.  Return cover letter and resume to bveerman@sbcglobal.net by 4:00pm July 8, 2009, interviews will be held July 14, 2009

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Norcom Public Safety Communications
9-1-1- Telecommunicator

NORCOMM 9-1-1 Dispatch located in Franklin Park, Illinois, seeks highly qualified and motivated persons for the position of Telecommunicator.
NORCOMM 9-1-1 Dispatch is a consolidated 9-1-1 communications center within the state of Illinois.  NORCOMM is a civilian staffed 9-1-1 Center serving six fire departments, two police departments, and MABAS Division XX. NORCOMM is currently seeking 9-1-1 FIRE and POLICE applicants that have the desire to work in an exciting, challenging and rewarding career field.
All applicants are eligible to receive Blue Cross Blue Shield Benefits. NORCOMM offers a matched 401K plan, AFLAC, accrued paid vacation and sick time. NORCOMM has a 3-3 12 hour work day (two twelve hour shifts, working three twelve hour days and then off for three days). Knowledge of CML phone system, Motorola MCC5500 Radio Console, and InterAct CAD system is a plus!

Requirements:

  • Applicants must have a High School Diploma or Equivalent        

  • Applicants must be able to accurately type at least 40 wpm            
  • Applicants must be able to pass the applicant testing, background investigation, psychological exam and drug screening                   
  • Schedule flexibility and multi-tasking are fundamental
  • Bi-lingual applicants are encouraged to apply              
  • Experience in dispatching for a MABAS Division preferred, but not required                
  • Successful applicants will become certified in LEADS and EMD/CPR (NAEMD) within 6 months of hire and maintain all necessary certifications as required.

Telecommunicator job duties include answering 9-1-1 telephones, transmitting vital information to emergency personnel via the radio, relaying information via the Computer-Aided Dispatch terminal, monitoring fire/burglar alarms, and answering administrative lines serving the police/fire personnel.

Trained and Experienced Telecommunicators:
Starting Salary $36,432 -$38,709 One or more years of experience                 LEADS Certification

Applicants without Experience: 
Starting Salary $32,000-$34,155 (Dependent upon education and qualifications)

A permanent shift is not determined until after employees are fully certified and released from training, therefore all applicants must have the ability to work any shift, weekends and holidays.

 
Interested Applicants should submit a resume or request an application by E-Mail dnielsen@norcomm911.com or may be downloaded at:
http://superiorambulance.com/PDF_files/Application.pdf

Please submit all applications to:Norcomm Public Safety Communications Inc
              2600 N. Mannheim Rd
                 Franklin Park, IL 60131

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9-1-1 COORDINATOR
Marion County, IL

Resumes are being accepted for the Full-Time Position of 911 Coordinator for Marion County, Illinois.  Applicants should have skills that will allow for Network and System management of a Dual P.S.A.P. configuration with a centralized equipment facility.  The position requires skills in emergency service telecommunications, management, budgeting and the use of accounting software.  The successful candidate must act as the liaison between numerous police, fire and EMS providers as well as local and county government.  The position requires project management skills and the ability to interact with various equipment and service vendors for system maintenance.  Starting salary range is $38,000 to $43,000 with excellent health benefits and participation in IMRF retirement.  Resumes may be mailed to the Centralia Police Department.  Electronic resumes along with any questions should be directed to mc911application@gmail.com.  Submissions will be accepted until the position is filled. 

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Southeast Emergency Communication Center (SEECOM)
Telecommunicator
Crystal Lake, IL

 

Southeast Emergency Communications (SEECOM) is a consolidated emergency communications center.   SEECOM began operations in a new facility and employs 24 full-time Telecommunicators, serving a population of over 201,000.  SEECOM is seeking to fill several full-time positions with experienced Telecommunicators and establish an eligibility list.  SEECOM is also accepting applications for part-time employment.

ESSENTIAL JOB FUNCTIONS
¢Answers incoming emergency and routine assistance calls. 
¢Independently assesses need and urgency of requests and situations and dispatches emergency response personnel including law enforcement personnel, firefighters, emergency medical personnel and others to incident/accident scenes.
¢Operates and maintains radio and telecommunication systems including computer aided dispatching equipment, CAD, and telephone device for the deaf (TDD/TTY).
¢Maintains knowledge of current communication policies and procedures and state national and local dispatch codes.
¢Participates in on-going training.
¢Monitors bank, business and residential alarms, and notifies appropriate person/agency as required.
¢Operates LEADS system: Enters warrants, stolen vehicles/items, missing persons and other information.
¢Maintains logs, records and files as required.

QUALIFICATIONS

¢High School Diploma or equivalent. 
¢Successfully complete CritiCall Testing.  
¢Prior public safety dispatching experience preferred.
¢Bilingual skills desirable.
¢Obtain LEADS certification within one year of employment and annually maintain LEADS certification.
¢Obtain CPR and EMD certifications within one year of employment and annually maintain CPR and EMD certifications.
¢No felony convictions and submit to a criminal history background check.
SKILLS AND ABILITIES
¢Communicate effectively with the general public, co-workers, and emergency service agencies both verbally and in writing.
¢Ability to multitask and prioritize.
¢Ability to keep information confidential.
¢Ability to responsibly and independently apply situational reasoning ability by exercising judgment, decisiveness and creativity in emergency situations involving a variety of pre-defined duties subject to frequent change.

SEECOM is seeking team players that can provide quality service.  The starting salary range for this position is $38,937 to $50,000 annually.  SEECOM offers an excellent benefit package.  Applicants whose experience and skills most closely meet the needs of this position may be invited to participate in testing exercises.  Top qualifying candidates may be invited for further testing and interviews.  Final selection is contingent upon a background check, psychological evaluation and pre-employment drug testing.  SEECOM reserves the right to change this process.  If you are interested in this career opportunity, please contact SEECOM at (815) 356-2685 or e-mail info@seecom911.org for an application and position description.

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