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KANE
COUNTY EMERGENCY COMMUNICATIONS
TELECOMMUNICATOR
POSITION
Current
starting salary is $37,176 annually with advancement potential to $58,412.00
BENEFITS:
Benefits include; competitive wages, medical (Blue Cross/Blue
Shield), vision, and dental insurance, IMRF retirement program, paid
vacation, personal, and sick time, as well as a tuition reimbursement program.
DEFINITION
Under
minimal supervision, receives 911 system emergency and non-emergency
calls; dispatches first responders according to established
procedures, operates various telecommunications equipment, and
performs related work as assigned.
The
position supports a 24 hour, 7 day a week operation and applicants
must have the desire and ability to work any shift, including
weekends and holidays. Kane County Emergency Communications
provides continuous operations support and serves as a Public Service
Answering Point (PSAP) for ten police departments and six fire departments.
ESSENTIAL
JOB FUNCTIONS
Receive
multi-jurisdictional calls from the public requesting police, fire,
medical or other emergency services. Using a computer aided
dispatch system; determine the nature and location of the emergency
and deploy units as necessary. Maintain contact with all units
on assignment while consistently disseminating information and
updating their status/location. Monitor several complex radio
frequencies while operating a variety of communications
equipment. Enter and retrieve information from an assortment of
computerized files. These include; but are not limited to,
missing persons, wanted persons, orders of protection, registered sex
offenders, stolen weapons, and stolen vehicles. Perform other
duties as required.
JOB
STANDARDS/SKILLS
Applicants
must be 21 years of age and a high school graduate. Must type
a minimum of 35 words per minute. Must pass a keystroke/typing
test, applicant testing, job simulation exercises, oral interview, as
well as an extensive background investigation, criminal history
check, psychological evaluation, physical exam and drug test. Working
knowledge of Microsoft Windows and Office required.
Multitasking is a necessity. Must communicate effectively in
both written and verbal formats. Map reading is required.
Ability to remain calm under extremely stressful situations while
making rapid and sound independent decisions is crucial.
Display patience with callers who may be emotionally distraught,
intoxicated, or difficult to understand. Memorization of codes,
names, locations, and other detailed information is required.
Communicate tactfully and effectively with citizens, public safety
personnel, and coworkers.
Qualified
Applicants will be contacted with the date and time of the written
exam. Please do not contact the Emergency Communications Center
directly with inquiries regarding employment opportunities.
Applications
may be downloaded at
http://CountyofKane.Org
OR
Obtained
at the Kane County Department of Human Resource Management
719
S Batavia Avenue Geneva, IL 60134
Completed
applications must be mailed to Human Resource Management
No
Later Than 4:30 PM on Friday February 19, 2010.
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